GDPR
Your data rights and our GDPR commitments.
silent-jet complies with the UK GDPR and the Data Protection Act 2018. We take a careful approach to personal data in all learning programmes.
Data protection contact
Questions about GDPR or data handling can be directed to our privacy team.
Email: [email protected]
Our role as a data controller
We determine the purposes and means of processing for information we collect directly.
Training delivery
We process learner information to deliver programmes and track progress.
Programme evaluation
We use data to review the effectiveness of learning and improve content.
Client communication
We use professional contact details to manage partnerships and support.
Lawful bases for processing
We only process personal data when there is a valid legal basis.
Contract
Processing necessary to deliver training services.
Legitimate interests
Improving learning outcomes and maintaining business relationships.
Consent
Where required for marketing communications or optional feedback collection.
Data subject rights
You have control over your personal information.
Access
You can request a copy of the personal data we hold.
Rectification
You can ask us to correct inaccurate or incomplete information.
Erasure
You can request deletion when data is no longer required.
Restriction
You can ask us to pause processing while concerns are addressed.
Portability
You can request that data be transferred in a structured format.
Objection
You can object to processing based on legitimate interests.
Data protection measures
We adopt safeguards to protect personal data.
Access controls
Only authorised team members can access learner data.
Confidentiality
All facilitators and partners operate under confidentiality obligations.
Data minimisation
We only collect what is needed to deliver services effectively.